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The perfect solution for obtaining your SOC2 hassle-free
What do you like best about the product?
Customer Support is superb at Drata, you have your dedicated CSM with regular check-ins that ensure your making the right process on the platform. Every single question was handled immediately and Drata is always prepared for any question. The platform is very intuitive to use and with all their integrations, getting SOC2 ready is not a big deal any more.
What do you dislike about the product?
Not a lot to complain honestly. The only minor thing is that the invites to the Drata platform have to be manually send to your employees. In such an automated platform, this feels like a step-back. But this is flagged already and potentially be worked on.
What problems is the product solving and how is that benefiting you?
Getting your security controls right with as much automation as possible.
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Great experience onboarding with Drata and their team
What do you like best about the product?
The interface is very clear and easy to navigate. Martin, our customer success manager, is extremely helpful, proactive, and knowledgeable. He holds regular time with our leadership team to check in and walk us through questions and next steps, which has been critical to us staying on track. The help center is also very useful and the compliance experts online answer quickly and thoroughly.
What do you dislike about the product?
So far we have not had any frustrations with the platform or the team. It's a cumbersome process that is very time-consuming and takes a lot of team members, but that is part of the process.
What problems is the product solving and how is that benefiting you?
We are an early-stage technology company that is growing quickly and our customers are large enterprise customers with strict security needs. We want to move quickly, efficiently, and effectively, and we have been very happy with the process through Drata.
Incredibly responsive and helpful team
What do you like best about the product?
My CSM, Linn. She is very helpful and enthusiastic. In our recurring meetings she is happy to show me new features and go through existing features again with me.
What do you dislike about the product?
Nothing comes to mind. I have really enjoyed using Drata so far.
What problems is the product solving and how is that benefiting you?
Drata helped us understand the scope of a SOC2 and HIPAA audit and allowed us to have a clear roadmap to a successful audit.
Recommendations to others considering the product:
Set up recurring meetings with your CSM, they are so helpful and make the process really easy.
Great experience and very useful tool
What do you like best about the product?
I like the ease of getting our team onboarded directly. There is no need for the use of several different tools as Drata has integrations with other applications we use that seamlessly connect our Security processes with our basic HR onboarding duties and processes, including the background check service we use.
What do you dislike about the product?
It was a bit challenging to have a stable connection with some of our applications, as we are a company that uses tools that vary in nature and use in different parts of the world. So it took some time for our team to get onboard on using a more limited amount of tools that perform the same functions. After the original set up was properly completed the issues did not reoccur
What problems is the product solving and how is that benefiting you?
The biggest problem drata is addressing is that our onboarding is performed in the same, safe manner. It takes human error almost out of the picture and allows us a more standardized and cohesive onboarding. It also does the same for our other security processes
Recommendations to others considering the product:
If you are looking for a one-stop shop and ease of getting Soc2 or other security compliance accreditation then Drata is a really good place to be
Drata review
What do you like best about the product?
The usability and easy user interface. Customer service is spot on and they're quick to help.
What do you dislike about the product?
Being able to add on monitored controls for custom frameworks
What problems is the product solving and how is that benefiting you?
Drata is assisting us in set up and reinforce our compliance for SOC2, HIPAA and HITRUST
Drata is a wonderful painkiller for the headache that is SOC 2 Compliance
What do you like best about the product?
Customer support is fantastic and patient with my dumb questions.
What do you dislike about the product?
What am I doing with my life? SOC 2 compliance? Really?
What problems is the product solving and how is that benefiting you?
Drata is helping my company achieve SOC 2 complaince.
Recommendations to others considering the product:
You should ABSOLUTELY use Drata if you need to achieve SOC 2 or other complaince goals. They offer a tremendous amount of support, policy templates, and evidence gathering that makes the process much easier.
Still early but great experience so far. Great price and great support.
What do you like best about the product?
The UI is very slick. The support has been great so far with very custom 1-1 support.
What do you dislike about the product?
Too early to say, but nothing so far. We've had a great experience a few weeks in.
What problems is the product solving and how is that benefiting you?
We are using Drata specifically to help get SOC 2 Type I and Type II compliant.
The people at Drata have been amazing. The product is easy to use and well designed.
What do you like best about the product?
Laci has been very responsive with our questions, always following through on action items and has been great with onboarding us. She is pretty much part of the Sterling team. The people at Drata have been very helpful and knowledgeable. Drata the product has made our lives so much easier when trying to pull everything together for preparing us for SOC2 compliance. The product is easy to use, well designed and the dashboards have been great at seeing where we need to focus our time.
What do you dislike about the product?
There are been some bugs in the system, specifically around the Gitlab integration reporting people not having MFA setup when in fact they were configured with MFA in Gitlab. Other than that, I can't say anything that I dislike about the platform or the company.
What problems is the product solving and how is that benefiting you?
Drata is helping us save time, keeping us focus on what needs to be improved upon and automating the gathering of materials needed for SOC2 compliance that would otherwise take weeks or even months to gather.
Recommendations to others considering the product:
If you are looking to become SOC2 compliant or already are but need to improve the SOC2 audit process, Drata is the product you want to use. It automates much of the work for you, manages key assets to help in the audit process and it does it with minimal input. It will save you time and money in gathering the needed evidence for your audits and constantly monitors your assets to ensure they are compliant.
Great one-stop tool
What do you like best about the product?
Drata allows us to fully integrate our controls and policies for compliance purposes, including audits, reporting, tracking, and internal training.
What do you dislike about the product?
I love that Drata integrates with our other third party tools to make the process seemless. Would like to see more third party integrations.
What problems is the product solving and how is that benefiting you?
We needed a tool that would help us manage our compliance program without being an obstacle. Drata helps us organize, implement, and track.
Drata is a powerful tool that support us on achieve our objectives
What do you like best about the product?
Powerful tool in constant improvement, with great customer support.
What do you dislike about the product?
To make the most of Drata it takes a while and some technical restrictions don't allow it to be fully integrated (although Drata working on it).
What problems is the product solving and how is that benefiting you?
The live monitoring of our key controls allows us to proactively identify control issues.
Recommendations to others considering the product:
I'd recommend Drata to the community
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