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Amazing People!
What do you like best about the product?
Drata is most helpful at showing us all the things we need to do to be compliant with SOC2. The automated gathering of evidence saves so much time. The collecting of employee data is a huge help also.
What do you dislike about the product?
I do not have the most expierience with Drata but so far I have not found any down sides. I will be contacting auditors soon and may find a down side when I am further along in the SOC2 process.
What problems is the product solving and how is that benefiting you?
Drata is helping us to get SOC2 compliant. This solves a problem with customers trusting us with their data and with us being able to know that we are following industry best practices.
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Continue to be impressed with Drata
What do you like best about the product?
Drata makes our compliance and security program easy. It automates so many of the hard parts and makes the rest easy!
What do you dislike about the product?
Could use more integrations, but I have no major dislikes of the platform.
What problems is the product solving and how is that benefiting you?
Automation of our existing compliance program and a solid framework to enable us for future compliance attestations.
Great customer service and highly knowledgeable
What do you like best about the product?
I worked with Elise and Tony on SOC 2 compliance, and they were both friendly and knowledgeable. They provided great support for someone going through this for the first time.
What do you dislike about the product?
I can't think of anything that I disliked about my experience.
What problems is the product solving and how is that benefiting you?
Drata drastically simplifies the complicated SOC 2 compliance process. Without them, it would take 100x longer.
Very simple and professional
What do you like best about the product?
- Complete solution
- Open to feedback and feature requests
- Great sales and support
- Open to feedback and feature requests
- Great sales and support
What do you dislike about the product?
I really don't have any dislikes at this time
What problems is the product solving and how is that benefiting you?
One pane of glass to present our security posture to customers
Drata is an extremely helpful platform for gathering compliance evidence.
What do you like best about the product?
I like having all my compliance and evidence data in one place that is easy to manage.
What do you dislike about the product?
Sometimes the raw test evidence can be very ambiguous which can make it hard to track down the exact reason a test is failing.
What problems is the product solving and how is that benefiting you?
Drata is solving our need for compliance monitoring and evidence gathering for our SOC 2audit.
Drata - App is Solid, Support is wonderful. SOC2 ASAP
What do you like best about the product?
Customer Service is great. Onboarding painless.
What do you dislike about the product?
Sometimes has strange error states that refresh as different points. Support is great supporting us but not always intuitive to self-help.
What problems is the product solving and how is that benefiting you?
SOC2 Compliance. Data Hygiene.
Excellent service
What do you like best about the product?
Drata has made our SOC2 compliance journey very manageable for us, and they have been incredibly helpful every step of the way. They listen to their customers and ensure our audits run smoothly.
What do you dislike about the product?
There's not a whole lot to dislike about Drata-- if I had one recommendation, I would ask that their UI team explore a dark mode for us that have to stare at screens all day.
What problems is the product solving and how is that benefiting you?
Continuous, automated compliance monitoring makes my life so much easier. Instead of manually uploading evidence all the time, their intuitive software does all the heavy lifting for me-- saving me a lot of time. The built-in policies and monitoring features give me much greater insight into our daily operations as well.
Solid compliance software, excellent compliance guidance
What do you like best about the product?
The best thing about Drata is their people. Our account manager has been fantastic, and the sales process was comfortable and much easier to deal with than Vanta's. The "compliance experts" in the Drata dashboard are also very easy to work with and fast at solving problems or answering questions. Drata also referred us to a competent and affordable SOC 2 auditor.
In addition, the Drata dashboard is very well laid out, and makes it clear what needs to be done to achieve your desired compliance certification. Drata also offers much more comprehensive support of compliance frameworks than other players in the space. We chose Drata over other automated SOC 2 monitoring solutions because they also offer FEDRAMP and HIPAA monitoring as well.
In addition, the Drata dashboard is very well laid out, and makes it clear what needs to be done to achieve your desired compliance certification. Drata also offers much more comprehensive support of compliance frameworks than other players in the space. We chose Drata over other automated SOC 2 monitoring solutions because they also offer FEDRAMP and HIPAA monitoring as well.
What do you dislike about the product?
Drata sells their automation quite heavily. While much of the solution is automated, the Drata console does not monitor as many of the SOC 2 controls as I had hoped, and we have ended up having to upload a significant amount of manually-collected evidence. As one example, Drata does not automatically monitor for the existence of a log collection system (like Datadog or New Relic) so we have to supply screenshots of the solution to prove we are using it. I am hopeful that, as Drata evolves, these other controls will be monitored better, but for now be aware that a lot of the process is still manual.
What problems is the product solving and how is that benefiting you?
For us, Drata is solving our SOC 2 certification headache. SOC 2 is a heavy lift, and we failed at our first attempt after going in blind. Drata is sort of like night vision for compliance.
A great compliance solution!
What do you like best about the product?
Easy channels to ask questions and receive quick responses, preconfigured frameworks that allow us to easily identify gaps in our processes.
What do you dislike about the product?
Duplicative evidence uploads for systems that we use that are not currently integrated with Drata. Having to upload evidence in Drata that is additional work for my team.
What problems is the product solving and how is that benefiting you?
Giving us a website that allows us to easily share our security documents. This allowed us to move off of another platform which saves my team time and money.
Simplified infosec GRC management that lives up to its promise.
What do you like best about the product?
Ease of connectivity; simplicity in getting things implemented; fantastic customer success team.
What do you dislike about the product?
Connections with external systems sometimes create false positives.
What problems is the product solving and how is that benefiting you?
Simplifying the implementation of ISMS makes it easy for a consultant to help their client. Saves me time and effort and also keeps the customer engaged.
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