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Drata and the GRC Journey
What do you like best about the product?
Since implementing DRATA I have seen a reduction in audit burden on valuable resource within the company which has lead to increased productivity. DRATA has offered a simple one stop management tool for simplifying governance management.
At Softcat we have utilised the custom framework module heavily enabling us to have everything on one place for oversight and management.
At Softcat we have utilised the custom framework module heavily enabling us to have everything on one place for oversight and management.
What do you dislike about the product?
The risk management module still has some way to go to reach the level of maturity required for large enterprise.
What problems is the product solving and how is that benefiting you?
DRATA has enabled the primnciple of evidence once comply many which has reduced the time required for evidence collection. In addition it has also coalesced the audit experience for staff and external auditors.
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Great product, and great support. Prompt too
What do you like best about the product?
Very easy to use and integrate. Flexible product allows quick pivot to new compliance areas. Saved significant time and money with audits and compliance.
What do you dislike about the product?
Some areas can be clunky, or buggy but support handles most issues quickly
What problems is the product solving and how is that benefiting you?
Regulatory compliance with HIPPA, SOC and NIST. As a regulated company we have high standards to meet and Drata is helping us do so efficiently and effectively.
Never going back!
What do you like best about the product?
Ease of use (I'm a non technical end user) and I never thought I would be in a security tool this often as a salesperson - it's so easy
What do you dislike about the product?
No complaints - maybe expanding use cases for legal - but that's not been a problem
What problems is the product solving and how is that benefiting you?
In sales - I want to speed up the security review process as much as possible and provide all of the information in a central location.
But I also want to control who sees the documents and get alerts when they do.
Drata makes it super easy to do all of that. Never throught I would be in a security tool as often as I am!
But I also want to control who sees the documents and get alerts when they do.
Drata makes it super easy to do all of that. Never throught I would be in a security tool as often as I am!
Great experience and user friendly solution, hard to imagine not having it to manage our compliance
What do you like best about the product?
The product does exactly what it was sold to do - make compliance and monitoring more automated so it is not such a daugnting task to keep up with. The integrations are a game changer and the training and support are fantastic.
What do you dislike about the product?
Not much to say here, I look forward to more integrations and additional compliance add-ons in the future.
What problems is the product solving and how is that benefiting you?
Drata helped us completed our SOC 2 audit and is automating our continious monitoring needs.
Drata has provided us an excellent compliance experience.
What do you like best about the product?
The Drata platform is organized logically and pragmatically to guide the compliance experience. We were able to work through and complete our SOC 2 Type 2 compliance and resulting successful audit in just a few months. Drata organized our approach and harnessed what can be a very undirected activity.
What do you dislike about the product?
I really don't have a dislike about Drata. On some occassions when Drata spots a problem in our compliance, it can take some work to discover the real problem. I have found that is usually just a user learning issue, to know where to look. When I could not find the issue, the help center and customer support team was quick to help me find the resolution.
What problems is the product solving and how is that benefiting you?
We provide custom business solutions for clients and needed to operate in a SOC 2 Type 2 certified environment. Drata helped us obtain our certification, but also provided us with a continously monitored environment. We can now correct any issue as it occurs. Drata has also allowed us to integrate some of our key security solutions into a more comprehensive experience.
Gaining a much organized and efficient Information Security through Drata
What do you like best about the product?
Drata demonstrates a hollistic approach to attaining information compliance in one centralized area. I love that the Drata team exudes the eagerness to listen to customer feedback. The tool itself is easy to use especially once you get through the fear of messing it up.
What do you dislike about the product?
Thus far there is nothing that I dislike about Drata. One area i think can improve is during quick start or through the onboarding steps, it would be beneficial to provide more insight on what a customer can expect on those steps. May be great to provide links to specific training/ community topics that will be very useful guides to getting the onboarding done.
What problems is the product solving and how is that benefiting you?
Drata has provided ease in consolidating activities that are tied to an audit.
Straightforward tool to achieve compliance
What do you like best about the product?
Scheduled document reviews and policy renewal reminders are very helpful.
Evidence library & policies lets us have one source of truth for policy and compliance documents.
Evidence library & policies lets us have one source of truth for policy and compliance documents.
What do you dislike about the product?
There is a lot of information on the app/dashboard - a universal search feature would be helpful.
What problems is the product solving and how is that benefiting you?
Drata helps us achieve formal certification with compliance standards. It helps us store and retrieve information for RFP's and Privacy/Compliance questionnaires from our clients. It also helps us meaningfully secure our system by keeping employees in compliance with security best practices.
Exceptional Service and Innovation: Drata Delivers!
What do you like best about the product?
Drata's team exemplifies exceptional customer-centricity and expertise. When addressing intricate or specific client requirements, they consistently come well-prepared with comprehensive solutions to meet diverse needs. Their focus on fostering strong relationships and ensuring ease of use is evident in every interaction. Drata demonstrates a remarkable commitment to continuous improvement by considering new features or integrations upon customer request. Impressively, they often deliver these enhancements within tight timeframes—a notable achievement for any development team. Overall, Drata's dedication to customer support and satisfaction and their innovative solutions makes them a standout in their field.
What do you dislike about the product?
The audit portal while useful has pitfalls in its inter-operability with external auditors, however, it still reduces capacity and manual workload by a substantial amount.
What problems is the product solving and how is that benefiting you?
Multiple integrations or "connections" are being established to help facilitate our very unique infrastructure and its monitoring, which is met with timely delivery models and extensive customer support by the Drata team.
An Amazing Experience!!
What do you like best about the product?
I have been thoroughly impressed with Drata. The dashboard and modules provided are clear and concise which creates a clear learning experience and offers precise insights into our progress towards achieving security compliance. The customer service provided by Drata has exceeded my expectations. As someone who started the SOC2 compliance journey with very little knowledge of security protocols, I was lucky to have an outstanding Customer Success Manager guiding me through every step. Elizabeth John's expertise were evident in her explanation of each process during our meetings, allowing me to grasp concepts gradually. She has been instrumental in assisting me at every step. I cannot emphasize enough how invaluable her support has been. I recommend Drata to anyone looking for comprehensive security compliance solutions!
What do you dislike about the product?
I cannot express any negatives about my experience with Drata.
What problems is the product solving and how is that benefiting you?
As a startup operating in the cloud environment, ensuring security is extremely important to our success. Navigating security protocol standards can be confusing, especially for a cloud startup with very limited resources. Drata's platform offers clear guidance, streamlining the process of achieving SOC 2 compliance. As we scale our operations, maintaining visibility and control over our security posture becomes increasingly challenging. Drata's dashboard provides real-time overview into our security posture, identifying vulnerabilities and ensuring that we remain proactive in mitigating risks. Drata's Trust Center enable us to instill confidence in our customers and enhance our credibility. Drata has been an invaluable partner in our journey towards building a secure and compliant platform.
Drata has changed the game for Compliance oversight
What do you like best about the product?
I love Drata. It's the highest impact tool I've ever used within the PD experience that truly took a cumbersome, challenging (and important) part of our operations, provided the right amount of insight and automation to drive real efficiencies and observability. Drata also does a great job supporting their product. Their client success teams and audit specialists are great partners.
What do you dislike about the product?
Very little. Any issues we've had to date, we've been able to effectively work through with the team.
What problems is the product solving and how is that benefiting you?
Management of policies, SOC 2 Type 2 Auditing period/experience, security training for teams.
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