Category: Public Sector

Amazon Web Services (AWS) offers a variety of options for building chat-based assistants with generative artificial intelligence (AI) capabilities. The goal of this post is to present in simple words some of these options and what to keep in mind to decide which to use and how to get started.

Studies indicate hackathons improve individual and organizational productivity, strengthen company culture, increase collaboration, and accelerate learning. Amazon Web Services (AWS) is a natural complement to these events, because the utility model reduces the cost of experimentation, accelerating progress. AWS frequently partners with customers on hackathons, and this post details a recent engagement with INRIX, Inc., which provides innovative services to organizations operating in the automotive and transportation sectors, offering real-time parking and traffic information and solutions for road safety.

Public sector organizations worldwide face a common challenge: processing an ever-growing volume of document-heavy applications across various services. From naturalization procedures to asylum applications and university admissions, many crucial processes still rely on manual or partially manual methods, leading to significant backlogs, extended processing times, and increased costs. This post explores how Amazon Bedrock can be used to address these challenges, focusing on streamlining naturalization applications.

Digital transformation initiatives often struggle to achieve their intended goals, with McKinsey and Company reporting that up to 70 percent fail to fully meet objectives. Challenges like time delays, cost overruns, and incomplete functionality can undermine the success of these efforts. This post is the first in a four-part series that addresses how a Cloud Center of Excellence (CCoE) can be a viable solution to address these common pitfalls. Part one focuses on what a CCoE is and how it, combined with the Amazon Web Services Cloud Adoption Framework (AWS CAF), can help your enterprise with its digital transformation.

In 2019, Pennsylvania State University (Penn State) began looking for a better way to meet the needs of its digital-native student population—specifically, a seamless way to connect students with on-campus resources. Seeking to create a personalized mobile app experience, Penn State partnered with Modo Labs, an educational technology company (EdTech) offering a no-code app-building platform powered by Amazon Web Services (AWS). The result of this collaboration was Penn State Go, an all-in-one platform that quickly connects students to vital resources and services.

Because more than two-thirds of service members who die by suicide have no history of mental illness or suicidal ideation, Stop Soldier Suicide (SSS) started the Black Box Project in partnership with Amazon Web Services (AWS) Professional Services. Launched as an early prototype to identify data from devices of those lost to suicide, the project is an effort to gain better insight into the warning signs of suicide in veterans to help support suicide postvention, intervention, and ultimately prevention. Read this post to learn more.

Government procurement professionals are tasked with balancing the need for innovation while adhering to strict regulations. The rise of artificial intelligence (AI) and emerging technologies, such as generative AI, presents both opportunities and challenges in this delicate equilibrium. This post provides guidance on how procurement can play a pivotal role in enabling the responsible use of AI within the public sector.

The National Healthcare Group (NHG) is a leader in public healthcare in Singapore and is recognized for delivering high-value patient care. Its clinical services are provided through an integrated system of polyclinics, acute care tertiary hospitals, community hospitals, national specialty centers, and community-based care centers. Read this post to learn how NHG has collaborated with Amazon Web Services (AWS) to develop an intuitive and engaging mobile application called the NHG Cares App, which engages residents and spurs them to take charge of their health through personalized care plans, wellness coaching, health and social care programs, digital health education resources, and many other healthcare services.

From training to supporting the front line, Amazon Web Services (AWS) can provide solutions to help solve the challenges that formations, units, and allies face. More than just providing computer and storage capability in the cloud, AWS can help intelligence, planning and operations teams leverage newer, cost-effective artificial intelligence (AI) and machine learning (ML), analytics, simulations, and other technologies.

Creating a government that is more transparent, better performing, and capable of responding to the needs of its citizens in real-time is not without its challenges. Governments must navigate a complex landscape of legacy systems, stringent regulations, and the need to protect sensitive citizen data. This is when the concept of a landing zone becomes essential.